Interactive Teller Machines (ITMs)

Lake City Bank is excited to announce a new way for you to bank: Interactive Teller Machines, or ITMs.

What is an ITM?
An ITM is an Interactive Teller Machine that combines ATM functions with access to a live teller, or virtual banker. You can do most banking transactions while talking with a virtual banker, who appears live on the ITM screen. After hours, the machine functions as a typical ATM.

What transactions can I make?
The ITM can process almost any transaction that a teller can process. For example, you can cash a check; transfer funds between accounts; make deposits, account withdrawals, loan payments and credit card payments; get consumer line of credit advances; and make HSA, IRA and CD transactions.

What do I need to make a transaction?
You will need your ID, such as a driver’s license, and any checks you would like to deposit or cash. You don’t need your ATM or debit card.

If you have any questions or concerns about using an ITM, please drop in one of our branch locations or call our One Call Center at (888) 522-2265.