Your privacy is a top priority.
Your relationship and trust are very important to us. We take great care to protect the security of your customer information and to control how it may be used. If you have any questions about this privacy notice, please call 1-888-522-2265, or e-mail us at lcbdirect@lakecitybank.com. IMPORTANT – Do not include your account number if contacting us via e-mail since e-mail is not a secure form of communication.
Last Revised: September 2024
To use some features of our apps, you’ll need to allow certain permissions, including
- Camera: Allows access to device’s camera for Zelle® and Mobile Deposit
- Location: Allows access to location
- Access to external storage: Allows access to files/media on the device
- Contact List: Allows Zelle® to access contacts on device
You can change permissions at any time in your device settings. Geolocation information can be monitored on a continuous basis in the background, only while the App is being used or not at all, depending on how you have set up your device settings.
Privacy Policy
July 2024
FACTS |
WHAT DOES LAKE CITY BANK DO
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WHY? |
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some, but not all, sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
WHAT? |
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
When you are no longer our customer, we continue to share your information as described in this notice. |
HOW? |
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons Lake City Bank chooses to share, and whether you can limit this sharing. |
Reasons we can share your personal information |
Does Lake City Bank share? |
Can you limit this sharing? |
---|---|---|
For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus |
Yes | No |
For our marketing purposes— to offer our products and services to you |
Yes | No |
For joint marketing with other financial companies | Yes | No |
For our affiliates’ everyday business purposes— information about your transactions and experiences |
No | We Don't Share |
For our affiliates’ everyday business purposes— information about your creditworthiness |
No | We Don't Share |
For nonaffiliates to market to you | No | We Don't Share |
Questions |
Call (888) 522-2265, email us at lcbdirect@lakecitybank.com or write us at Lake City Bank Customer Service, P.O. Box 1387, Warsaw, IN 46581-1387. |
What We Do | |
How does Lake City Bank protect my personal information? |
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. Our employees are trained to comply with these security measures. We also limit our employees’ access to customer information based on their responsibilities. |
How does Lake City Bank collect my personal information? |
We collect your personal information, for example, when you
We also collect your personal information from others, such as credit bureaus or other companies. |
Why can’t I limit all sharing? |
Federal law gives you the right to limit only:
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What We Do | |
How does Lake City Bank protect my personal information? | |
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. Our employees are trained to comply with these security measures. We also limit our employees’ access to customer information based on their responsibilities. |
|
How does Lake City Bank collect my personal information? | |
We collect your personal information, for example, when you
We also collect your personal information from others, such as credit bureaus or other companies. |
|
Why can’t I limit all sharing? | |
Federal law gives you the right to limit only:
|
Definitions | |
Affiliates |
Companies related by common ownership or control. They can be financial and nonfinancial companies.
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Nonaffiliates |
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
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Joint marketing |
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
|
Definitions | |
Affiliates | |
Companies related by common ownership or control. They can be financial and nonfinancial companies.
|
|
Nonaffiliates | |
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
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Joint marketing | |
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
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